Flights & air tickets
Our ticketing service covers the booking and issuance of travel documents for domestic, regional and international flights. We advise each client on the choice of routes and airlines, while guaranteeing optimal travel conditions, and we handle any flight change requests from passengers quickly and efficiently.
We guarantee peace of mind throughout your journey with tailored support: expert assistance in preparing your visa application, booking the best available flights and after-sales service at every step.
Three guarantees with every booking
Reliability
Direct access
Security
Accreditations that guarantee reliability
SETAM holds the IATA and ATAF professional accreditations required to operate an air ticketing business, attesting to our compliance with the sector's international standards.
A diverse clientele with multiple needs
We serve a diverse clientele: individuals travelling for personal, family or business reasons, as well as companies, NGOs, institutions and public bodies. This diversity leads us to handle a wide range of requests with specific requirements in terms of deadlines, budget and flexibility.
A wide choice of destinations
Thanks to our expertise and our network, we offer a wide range of destinations tailored to the needs of each traveller. China, for example, is a popular destination, particularly for business and shopping trips. France is often chosen for higher education or professional travel. Other international destinations are favoured for holidays or medical evacuations, which require flawless organisation and fast response times. Every request is handled with care in order to offer the most relevant routes and the best travel conditions.
Support with visa procedures
Because travelling often involves complex administrative formalities, SETAM offers assistance in preparing visa applications. We support our clients in compiling the required documents while ensuring their applications are compliant. This support saves time and allows for worry-free travel.
Reliable assistance even in unexpected situations
The quality of our service is also measured by our ability to support our clients when the unexpected happens. In an international context that can sometimes be unstable (conflicts, airspace closures, major incidents), we do everything possible to quickly offer alternative solutions: route changes, ticket reissues, remote assistance. Our role is to be a responsive point of contact, able to secure our clients' travel as much as possible. For example, during geopolitical tensions in the Middle East that disrupted air traffic in Dubai, some of our clients faced difficulties at the airport. Our teams remained fully mobilised and in constant contact with them to quickly find suitable solutions, notably by helping them change airline and reorganise their itinerary. This kind of support reflects our commitment to being there for you, even in the most unpredictable situations.
Book your flight tickets
Contact us for your domestic, regional and international flight bookings.
